State Farm® Insurance Agent Teanice Wells-Ernest

"Mr. Kanu, thank you very, very much for the taking time to acknowledge Ebony’s professional and knowledgeable service, and also for pointing out the overall work ethic she demonstrates as she provides that remarkable personal service. I also appreciate your candor when it comes to receiving less than remarkable service. We strive to provide our very best everyday, but sometimes we fall short (and you have let us know when we do ☺️). Yet still you have continued to refer customers to us as well. Thank you for reminding us, especially Ebony that the effort and commitment does not go unnoticed in the long run. Many customers have expressed similar sentiment about Ebony’s dedication and commitment. I have the utmost confidence in her representation of my office. Our goal is to ensure each customer makes informed decisions that best meet their needs. I have no doubt you will continue to help keep us on our toes…! Thank you again, and for choosing my office to service your personal and business insurance needs. "

"Ms Ochoa, at my agency, we strive to meet all customer needs in a knowledgeable, timely manner, in accordance with both company and industry guidelines. We have developed a trusted, mutual respect amongst our customers and often go above and beyond to provide remarkable service. Unfortunately after several attempts, we were not able to accommodate your specific need. That said, State Farm values your business, and we are glad you were able to connect with another State Fatm agent. We hope this change will be a better fit for you. "

"Wow! On behalf of my team, thank you very much for taking the time out to write a review. We are extremely grateful for your kind words. We always want to know how we’re doing, even when there’s a need for improvement, and your words speak volumes. We know you have options, we value you as a customer, and we appreciate your business. Friendly, knowledgeable service is always our goal, but I agree with you wholeheartedly that Ebony is a rare gem; she is very thorough and takes care to provide personal service every time! I’m glad you were able to experience that remarkable service first hand. Thank you for trusting my agency with your personal insurance needs. "

"Good afternoon, unfortunately guidelines sometimes prevent us from offering coverage. Adverse decisions are subject to written notice pursuant to the consumer reporting laws. I apologize if we were unclear when presenting that decision. We appreciate the opportunity given to compete for your budiness."

"Good afternoon, neither my team, nor I, am able to find any record of a customer (r interaction with) a customer by this name. Nonetheless, often times, despite our best intentions, we are not always able to meet everyone's needs. Our goal is to continue to service the community with the mutual respect, that we have maintained for over 10 years. "

"Good afternoon, neither my team, nor I, am able to find any record of any interaction with a customer by this name. Nonetheless, often times, despite our best intentions, we are not always able to meet everyone’s needs. Our goal is to continue to service the community with the mutual respect, that we have maintained for over 10 years. "

"Thank you fir taking the time to leave a review. "

"Juda, thank you very much both for taking the time to submit this review, and for your understanding of the process :-). It is our goal to provide knowledgeable, timely, and also accurate service. I appreciate the trust you've put in our team. And thank you for the recent referral as well!...much appreciated!"

"Mr. Cardona, as we discussed, the insurance quote provided represented an estimated cost of the policy application, based on the information you gave to us, and the coverage you selected. And while it is our goal to provide the most accurate quote at the time of the application, there are times when during the underwriting process, additional information warrants that the application be approved at a higher or lower premium. If you'd like to discuss the matter further, give us a call. ------------------------ We're glad State Farm was able to find the issue and resolve it for you. And while, we were able to confirm that the discrepancy did not generate in my office, I can certainly understand your frustration. State Farm values you as a customer. If you would your policies serviced by another office, send an email directly to agentselection@statefarm.com. "

"¡Gracias! No estoy seguro de cómo me perdí esto ... por favor, acepte mis disculpas por responder tan tarde ..."

"Thank you Mr.Quelch! Be honest, I sometimes need coffee first 😊, but we definitely strive to do our best! You’re so on top of things I have to admit you make it easy! We appreciate your business."

"Mr. Scaringelli, thank you very much for this! We take pride in providing prompt knowledgeable service every time. We know sometimes we may fall short, but we always give it our best and so on behalf of my team, I appreciate your taking the time to rate our service. And for the record you are a pleasure to work with as well! Congratulations on your new home!!!"

"Ms Lacey, my team is charged with providing professional, knowledge service to all of our customers. The systems I have in place allow us to provide everyone with a consistent customer service experience. I admit however that there are times when our systems will not work for everyone, and therefore we were not able to meet your specific needs. State Farm values you as a customer. To chose a new agent visit StateFarm.com or you may send an email to agentselection@statefarm.com"

"Wow, thank you. Jiavanna is a gem, she works hard to give our customers the very best experience. I’m blessed to have her on my team! Hopefully we’ll be able to get more involved in our local community soon. Thanks again!"

"David, thank you so much for your kind words, and for trusting me with your commercial insurance needs! I appreciate your business!!!"

"Well thank you!"